Privacy Policy - RE8 BIOGENICS - Probiotics Based Health Solution
Privacy Policy

Privacy Policy


Respecting and upholding an individual’s privacy is a priority for RE8 Biogenics Private Limited (“Company,” “we,” “our,” “us”). This Privacy Policy (“Policy”) outlines how we gather, use, disclose, and transfer Personal Information (as defined below) from users of, which are under the control of the Company, or from people whose information the Company otherwise gathers, receives, or processes in connection with the offer and sale of its products (hereinafter referred to as “Customers”, “you”, and “your”), and how we make sure that it complies with relevant laws and regulations.
  • You agree to the collection and use of the information you disclose on the Platform in accordance with this Policy by accessing and/or using our Platform and providing the information as described in this Policy, including—but not limited to—your consent to sharing your information as specified in this Policy. We invite you to review our policy, which explains how your information is gathered, used, and disclosed. You have the option to stop using the Platform if you disagree with any of the terms or rules outlined in this Policy.
  • In addition, you consent to receiving all communications from the company regarding our services at the mobile number you have given it, even if that number is on the DND/NCPR list as defined by the Telecom Commercial Communications Customer Preference Regulations, 2018 (the “TRAI Regulations”). This expresses your interest in receiving communications (including commercial communications) about the services offered by the company, even if you have registered with the National Do Not Call Registry (in the fully or partially blocked category under the National Customer Preference Register established by the Telecom Regulatory Authority of India). You also affirm that you have chosen to receive communications in this regard on the mobile number you have provided, and that no communication to you from the Company or on behalf of the Company may be interpreted as unsolicited commercial communication under Regulation 2(bw) of the TRAI Regulations.
  • The term “Personal Information” refers to any information that is submitted to and/or collected over the Platform and kept by the Company in an accessible form that is related to you, whether directly or indirectly, in conjunction with other information that is available or likely to be available with the Company. However, for the purposes of this Policy, any information that is in the public domain will not be considered Personal Information.


We acquire your Personal Information from the following sources:

  • When you visit one of our websites or platforms, we might gather information about how you use the website, mobile app, and device, including your IP address and other related data. This information might be gathered automatically using technologies like cookies. Please see our Cookies Notice for more details about the cookies we use and how you may adjust your preferences regarding them.
  • We will obtain your username and password if you register for an area of a website that is restricted.
  • If you send us an inquiry, we might keep track of the question’s content, its date and time, our answers, and your contact information.
  • You can provide us with Personal Data by directly registering for a RE8 BIOGENICS product or service. Alternatively, you can provide Personal Data to us as an employee, agent, or related third party on behalf of a client or customer of RE8 BIOGENICS who is registering for a RE8 BIOGENICS product or service. In the course of operating, delivering, reselling, and/or supporting such a product and service, your employer, reseller, or other authorised third party may provide us with Personal Data about you. This could include Personal Data that is processed in order to grant you access to platforms and systems operated by RE8 BIOGENICS.
  • You can provide us with Personal Data by directly registering for a RE8 BIOGENICS product or service. Alternatively, you can provide Personal Data to us as an employee, agent, or related third party on behalf of a client or customer of RE8 BIOGENICS who is registering for a RE8 BIOGENICS product or service. In the course of operating, delivering, reselling, and/or supporting such a product and service, your employer, reseller, or other authorised third party may provide us with Personal Data about you. This could include Personal Data that is processed in order to grant you access to platforms and systems operated by RE8 BIOGENICS.
  • We obtain certain information from you when you attempt to make a purchase through the Site, including payment information and your contact details (such as name, phone number, and postal or email address) as well as business contact details (like job title, department, and organization name). This information is referred to as “Order Information.”
  • In connection with an actual or possible business, including actions made as part of a sales or onboarding process in consideration of establishing a business relationship with RE8 BIOGENICS, you may get in touch with us, communicate with us, and so provide Personal Data to us. It’s possible that you work for a company looking for this kind of connection and are contacting us on their behalf.
  • In the course of a job application, we may gather any Personal Data you voluntarily give to us, as well as information you receive from recruiters or former employees. You can apply through various channels, social networking sites like LinkedIn, or our career page at https://www.RE8 BIOGENICS/. The information gathered about you could be your name, mailing address, phone number, email address, employment history, curriculum vitae, referee contact information, and any other information you decide to include with your application.
  • We might gather Personal Data about you from third-party databases and publicly accessible sources, such as social media, in order to conduct market research and get in touch with you regarding our services.
  • We may receive your contact information from our business connections (such as your colleagues) so that we can get in touch with you.

When appropriate, we specify if and why you are required to give us your personal information, along with the repercussions of not doing so. You might not be able to take use of our products and services if you do not supply the Personal Data that we need in order to deliver them to you or if we are compelled by law to gather it.

In the event that you give us Personal Data about another person, you must ensure that both the sharing of that information with us and its future use, as explained to you periodically, complies with all applicable legal requirements. For instance, you must properly notify the subject of the processing of their Personal Data and secure their consent, as may be required by applicable legal requirements.


The Company restricts its collection of information to that which is essential to execute your order for the Product, issue a refund, and assure correct services. We also strive to continuously enhance our services and products.

The categories of Personal Information that we may collect and handle are as follows:

  • Your name, phone number(s), email and postal addresses, country, date of birth, preferred language, location, and any publicly available information about you, including information that is readily available online, the names of the people to whom purchases have been shipped, including their addresses, phone numbers, and IP addresses, information about your product interests, and, in some cases, your personal preferences and opinions.
  • We may also receive information from you in the following ways: financial data, such as phone numbers used to contact our customer service number; information about your credit, debit, or bank account; details of any other payment details; passwords for obtaining products through our platform; information about you from future affiliates; and a record of the products you are interested in.
  • We might gather and use technical data and related information from time to time, such as technical details about your device, system and application software, and peripherals, in order to make it easier for us to provide you with product support, and other services (if any) associated with the Platform.


  • In order to better serve you and answer your requests, the Company may use your Personal Information to: confirm your identity; complete Product purchases and transactions; correspond with you regarding your account and activities on the Platform; subscribe to our newsletter; reply to surveys or other marketing communications; handle contests, promotions, surveys, or other site features; and request ratings and reviews of the Products.
  • Your Personal Information may be used by the Company to contact you following up on correspondence (by phone calls, emails, or live chats); to enable you to share content on your social media sites and check in using an account on one of your social media platforms
  • Your Personal Information may be used by the Company in order to fulfill its legal requirements, adhere to its policies and procedures, enforce its terms and conditions, and comply with applicable industry standards.
  • Your Personal Information could be used to better understand your buying habits, carry out marketing and performance studies to help us benchmark our performance, measure the quality of our customer service, and enhance your shopping and product offerings; give updates and offers about orders via social media, text messaging, and email; conduct internal studies on the characteristics, passions, and habits of our customers in order to better understand and assist you; provide you special deals on the Platform, customise adverts and content, and enhance the Platform for internal company needs.


  • Execution of a Contract: A portion of the Personal Information handled is done so because it’s required to carry out our contract with you. One instance of this would be the processing of your Personal Information that we do in order to fulfill your Platform orders for Products.
  • Legitimate Interest: We have the right to contact with you in order to improve our services and to send you marketing materials about our products.
  • Respect for Legal Requirements: In order for us to fulfill our legal obligations, we must obtain consent for some forms of processing. One instance of this would be if we had to obey local legal requirements and keep business records on file for predetermined lengths of time.


  • Only those who have been given permission by us may get personal information from the Company.Your Personal Information may be disclosed to our affiliates and other third parties that are bound by this policy or who use techniques that are at least as secure as those outlined in it.
  • We do not rent or sell your personal information to third parties. The Company may share your personal information with service providers who work on our behalf in accordance with our instructions, but they are not permitted to use or disclose such information other than as needed to carry out tasks on our behalf or meet legal obligations.
  • To help detect and prevent identity theft, fraud, and other potentially criminal behaviors, we may share Personal Information with our other corporate companies. These businesses may use the information in accordance with this Policy to correlate linked or multiple accounts and stop abuse of our platform. Please refrain from giving us any information if you object to this kind of sharing.
  • We may employ other businesses and people to carry out tasks on our behalf in accordance with this Policy. Order processing businesses, courier services, data analysis businesses, customer service representatives, email suppliers, web hosting businesses, and fulfillment businesses (i.e., businesses that manage mailings) are a few examples. These third parties may be granted access to the Personal Information required for them to carry out their duties, but they may only use it in compliance with this Policy and on our behalf.
  • Furthermore, there are situations where you might be given the option to agree to the disclosure of your information to a third party, such a co-sponsor of an event or promotion. If you give us permission, we will share your information with that third party, and they may use it for their own purposes and in compliance with their own rules.
  • Despite anything in this policy, we may divulge Personal Information if we are compelled to by law or if we honestly believe that doing so will enable us to comply with court orders or other legal procedures. In the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our Customers or the general public, we may disclose Personal Information to law enforcement agencies, third party rights,owner or others.


  • Your Personal Information will only be kept by us for as long as it is necessary to comply with applicable legal or regulatory obligations, or for other reasonable purposes. Additionally, we might hold onto your personal information for as long as it’s required to accomplish the goals for which it was gathered, which might include satisfying any legal, administrative, accounting, or other reporting obligations. This Policy protects your personal information against unauthorized access and disclosure. When a purpose for which it was collected is fulfilled, we may destroy or anonymize personal data.
  • In order to prevent accidental, illegal, or unauthorized destruction, loss, modification, access, disclosure, or use of your Personal Information, we also establish necessary and sufficient administrative, technological, and physical safeguards.


  • By giving your permission or information, you consent to the Platform collecting, using, storing, disclosing, and processing your data (including sensitive personal data) in line with this Privacy Policy. You represent that you have the right to provide to us any personal information about other persons and that you give us permission to use the information in line with this privacy policy.
  • When you submit personal information on the Platform, you give us (and our affiliates, business partners, lending partners, technology partners, marketing channels, and other third parties) permission to contact you by phone, email, SMS, or instant messaging apps for the purposes outlined in this Privacy Policy.
  • We keep up a social media presence on sites like Twitter, Facebook, Instagram, and YouTube. Through social media, you can engage with us by utilizing our social media plug-ins, sharing content from our Platform, posting content, and entering contests. During such an engagement, we may use the Personal Information for the purposes outlined in this Policy.
  • When you use the Platform, we might gather, create, and/or generate anonymized and aggregated information. Because we are unable to re-identify you using any method at our disposal utilizing the anonymized or aggregated information, it is not Personal Information. The de-identified and combined data is utilized for several purposes, such as assisting us in finding and fixing any errors and enhancing the functionality of our platform. Such data may be used by the Company for internal analysis, research, and analytics, among other purposes. In order to prevent anyone from identifying you, we may share your information in an anonymized or aggregated form with third parties for our or their purposes.
  • When you create an account or conduct business with us, we gather card, debit card, and other payment instrument details from you (hence, “Payment Information”). The Company does not process or keep the Payment Information on its own, with the exception of what is specified above. The Payment Information is supplied directly by you via the Platform into the PCI/DSS-compliant payment processing service to which the Company subscribes.
  • To protect your information, we keep appropriate physical, technological, and administrative safeguards in place. We provide you with the usage of a secure server whenever you access your account details. Once in our hands, we make sure to follow our security protocols to prevent unwanted access to your information. However, by using the Platform, users agree to the inherent security implications of transmitting data over the internet, which is never totally guaranteed to be secure. As a result, there will always be some inherent risks associated with using the Platform. It is the responsibility of users to safeguard their account’s login and password records.
  • In order to assess how you use the Platform, generate activity reports, gather demographic information, examine performance indicators, and gather and assess additional Platform-related data, we employ third-party services. You agree that these third parties may use the information about you in the ways and for the reasons specified in this Policy.


On some pages of the Platform, we employ data gathering tools called “cookies” to track the performance of our promotions, analyze the flow of our website, and foster safety and confidence. “cookies” are little files that are stored on your computer’s hard disk to help us provide our services. Your personal information is not stored in cookies. We make some functions available only when a “cookie” is used. Additionally, you can enter your password fewer frequently during a session thanks to our use of cookies. Additionally, cookies enable us to deliver content that is specific to your interests.The majority of cookies are classified as “session cookies,” which means that when a session ends, your computer automatically removes them. If your browser allows, you can always refuse or remove our cookies, but doing so might prevent you from using some features of the Platform and force you to input your password more frequently when using it. Furthermore, you can come across “cookies” or comparable items on specific Platform pages that are added by outside parties. Third parties’ usage of cookies is outside of our control. Cookies from outside partners, including Google Analytics, are used by us for analytical and marketing purposes.


On our Platform, we might post links to websites that belong to or are run by outside parties. Please be aware that although the Company may supply information or products to the website owner, these websites are independent of the Company and the Company has no control over the material on them. Regarding the content or use of such website, the Company makes no warranties, endorsements, or acceptances of any kind. Furthermore, using any third-party website carries no liability or responsibility on our side for any harm or losses. A third-party website’s terms of service and privacy statement should always be reviewed before visiting or using it.


In order to assess how you use the Platform, generate activity reports, gather demographic information, examine performance indicators, and assess more data about the Platform and mobile and internet usage, we use third-party analytics firms. These third parties give us with the information and, in certain situations, combine it with other data stored in our or other third-party environments using cookies and other technologies. You agree that these analytics providers may process your personal data in the ways and for the reasons specified in this Policy.


If you would want us to change, remove, or otherwise deal with your personal data that we have on file, send an email to to reach our support staff.


This Policy might be updated to reflect modifications to our information practices.